We will efficiently and effectively receive an emergency request and dispatch emergency services to meet that need.
The Communications Division is the largest Public Safety Answering Point (PSAP) in the state and serves as the primary PSAP for all 9-1-1 calls on Oahu.
The Communications Division is staffed by Emergency Response Operators and Police Communications Officers.
In the first quarter of 2020, the division moved into the Joint Traffic Management Center (JTMC) along with the City and State Department of Transportations, Honolulu Fire Department and Honolulu Emergency Services Division.
Number of Calls
In 2019, the division’s Enhanced 9-1-1 (E9-1-1) section answered and routed 1,075,726 calls for service, of which 935,012 were for police services.
Our operators routed 34,926 calls to the Honolulu Fire Department, 97,094 calls to the Honolulu Emergency Services Department, 399 to Ocean Safety, and 8,295 calls for miscellaneous services during 2019.
Be a partner with HPD by being the eyes and ears of the police.
When you see or hear something suspicious call 9-1-1.