As of December 2020, HPD Alarm Tracking has a New Vendor.
PM-AM will now be replacing Cry Wolf Services
ALL alarm users (including previous customers with existing permits)
may now register online by clicking the link provided.
You may then pay your bill online and update your account information via the website.
When you click on the link above,
you will be redirected to PM AM False Alarm Management,
our new False Alarm Vendor located in Dallas, Texas.
PM AM False Alarm Management: 1-877-624-4992
Important Payment Information:
You must receive an invoice to make a renewal payment.
(Contact PM AM for an invoice)
Once your receive your invoice, you may pay by check or money order
PLEASE DO NOT SEND CASH
CREDIT CARD PAYMENTS ARE TAKEN VIA THEIR WEBSITE
Make checks out to: City and County of Honolulu, False Alarm Program
Do NOT make checks out to “City and County of Hawaii”
Send to P.O. Box 30720, Honolulu HI 96820-0720
(Please include the Remittance slip on the bottom of your mailed invoice)
Page last updated on 7/27/21
98% of the alarms that the police respond to turn out to be false alarms.
In 2019, HPD responded to 18,729 false alarms on Oahu.
Responding to false alarms takes HPD officers away from other calls for service and can delay the response to urgent incidents.
False Alarm Definition:
A False Alarm is any alarm activation communicated to an emergency service
that IS NOT IN RESPONSE to an actual or threatened emergency.
- An Alarm user must obtain an alarm permit from the City for each property that utilizes an alarm system.
- The annual registration fee of residential and commercial location is $15.
- Alarm permits cannot be transferred to another person or location.
- Alarm permits must be renewed annually.
- The annual renewal fee of residential and commercial location is $5.
- Failure by an alarm user to obtain a permit shall constitute a violation punishable by a fine of not more than $100.
False Alarm Fine Schedule
1st to 3rd false alarm: $0.00
4th false alarm or more: $50.00 each
An Alarm user shall be subject to fines,
depending on the number of false alarms within the 12-month period,
based upon the above schedule.
The Honolulu Police Department would like to thank you for taking the time to read and consider this information. We ask for your continued support in our efforts to reduce the number of false alarms on Oahu.
Mahalo for your cooperation!