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Honolulu Police Department

Honolulu Police DepartmentKa 'Oihana Māka'i o Honolulu

Honolulu Police Department

Honolulu Police Department Ka 'Oihana Māka'i o Honolulu

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File a Non-Emergency Police Report

Welcome to the Honolulu Police Department’s Online Citizen Police Report System.  This system facilitates the creation of police reports for certain non-emergency incidents remotely over the phone.

If this is an emergency, please call 911

The Online Citizen Police Report System allows citizens to submit a request for a non-emergency police report to be generated for incidents that occurred on the island of Oahu only. If the incident happened anywhere other than the island of Oahu, please contact the police department in that jurisdiction.

Please read before proceeding

Confirm the following to find out if the Online Citizen Police Report System is right for your situation:

  • Is this an emergency? 
  • Do you require an officer to respond to your location?
  • Did this incident occur somewhere other than the island of Oahu?
  • Is the suspect there or known to you?
  • Does this crime involve weapons (i.e. knives or guns)?
  • Are there any witnesses to the incident with you now?
  • Are you trying to report a motor vehicle collision?

If you answered YES to any of the questions, please call 911 to report the incident.

If you answered NO to all of the above questions, you may be able to file your police report online.  Please make sure to turn off your pop-up blocking software before filing the report.

As part of this online police report request process:

  • Once a report request is received, a police officer will contact you via phone. The caller ID will show (808) 768-0000. Please answer when called or be sure your voicemail can accept messages if you are unable to answer. The police phone number does not accept calls or messages so please try to answer.
  • Information submitted and provided over the phone will be reviewed by a police officer.  Once the necessary incident information has been obtained by the officer, you will be given a police report number.

When the Online Citizen Police Report system is accessed, a list of report types that can be generated using the online report system will display. Please review the entire list which includes incident types and examples. If your incident type is not listed on the list, please call 911 to file your report. 

Click HERE to access the Online Citizen Police Report System and request a police report.  

Requests for copies of police reports and body-worn camera (BWC)

footage may be made through email, mail or in-person. 

>> Please attach a color copy of your government issued ID card to show involvement for your requested materials <<

The Records Unit is open Monday thru Friday from 7:45 a.m. until 4:00 p.m. 

We are closed on weekends and State Holidays.


REPORT RELEASES

The Honolulu Police Department releases reports in accordance with the Uniform Practices Act (UIPA) of the Hawaii Revised Statutes (HRS) Chapter 92F-13.  This includes redactions (blacked out) such as names, home addresses, social security numbers, dates of birth, and telephone numbers.

Reports are releasable if:

  • The investigative processes are complete and
  • The case is closed

For Motor Vehicle Collision (MVC) requests please contact the Records Division at 808-723-3258 to see if the report is able to be released.

***Some requests may require additional documents. 

If a criminal report is not releasable AND you are a complainant, witness, victim, or authorized representative, you are eligible to receive a verification letter.

NO medical reports, temporary restraining orders (TRO), injunctions or court documents, clearance letters or criminal abstracts for individuals will be released.   

The Honolulu Police Department does not conduct background checks or provide routine assistance with personal or academic research projects.  For an official summary of your arrest record, please refer to Additional Resources below. 


WHAT TO EXPECT

Upon receiving your request you may be contacted for the following reasons:

1.  Missing documents or additional information required to process the request.

2.  Provide the status of your request, including when the case may be available for release.     

3.  Provide a cost estimate to reproduce the reports.

Reports larger than 10 pages may not be available for same day release.


FEES & PAYMENT

FEES:

The cost for a report copy is $0.50 for the first page and $0.25 for each additional page.

The cost of a verification letter is $1.00 for the first page and $0.25 for each additional page.

The cost for colored copies is $0.65 per page.

You will be notified if a deposit is required prior to work being initiated.

PAYMENT:

Payment is accepted in the form of cash, check, or cashier’s check prior to releasing documents.  Please make checks payable to the

City and County of Honolulu.

We do not accept online, credit or debit card payments at this time.


REQUIRED INFORMATION

For each request we require the following:

  1. Name, phone number, and email address of the requesting party.
  2. Police report number(s) or date, time, and location of incident.
  3. Type of report (MVC, Robbery, Assault, etc).
  4. Name(s) of the person involved.
  5. Indicate if request is for police reports, body-worn camera (BWC) videos, or both.
  6. A self-addressed stamped envelope (SASE), large enough to contain the report with sufficient postage to mail the documents.
  7. For government agencies, please submit your request on government letter head with a signature affixed.
  8. For requests involving juvenile suspects, you must have a Family Court adjudication verification letter for the request to be released.
  9. If you are the next-of-kin requesting for a police report, you may be required to provide a birth certificate or death certificate or other acceptable form showing the next-of-kin relationship.
  10. If you are requesting on behalf of another individual, you may be required to provide the following:
  • A copy of the requestor’s identification (example: driver’s license, passport, state identification card
  • A notarized and signed request letter

If multiple requests are being submitted please ensure each request contains the required information.

Full payment is required prior to reports being released, and some reports may not be releasable at the time of the request.  For large or complex requests a deposit may be required prior to work being initiated.


REDACTIONS

In accordance with the UIPA of the HRS chapter 92F-13, all report copies released to individuals will have personal information such as names, home address, social security numbers, date of birth and telephone numbers redacted (blacked out).

All information concerning juveniles will also be subject to redactions.


REQUEST ADDRESSES

Requests for copies of police reports and body-worn camera (BWC) footage may be made through email, mail or in-person (select ALL that apply). 

>> Please attach a color copy of your government issued ID card to show involvement for your requested materials <<

Public Report Request Email:      [email protected]

Government Report Request Email:     [email protected]

Body-Worn Camera (BWC) Video Request Email:      [email protected]

>> Please attach a color copy of your government issued ID card to show involvement for your requested materials (full audio and visual redactions may apply) <<

Mail or In-Person:                Honolulu Police Department

                                                Attn: Records Division – Records Request

                                                801 South Beretania Street

                                                Honolulu, HI 96813

The Records Unit is open Monday to Friday from 7:45 a.m. until 4:00 p.m.  We are closed on weekends and State Holidays.


ADDITIONAL RESOURCES

If you wish to check the status of a TRO service,

please call the appropriate district where the RESPONDENT lives:

District 1 (Chinatown Substation): 808-723-3311

District 2 (Wahiawa): 808-723-8700

District 3 (Pearl City): 808-723-8800

District 4 (Kaneohe): 808-723-8640, (Kailua) 808-723-8838, (Kahuku) 808-723-8650

District 5 (Kalihi): 808-723-8208

District 6 (Waikiki Substation): 808-723-3345

District 7 (Kaimuki): 808-723-3361

District 8 (Kapolei): 808-723-8400, (Waianae) 808-723-8600

To obtain an official summary of an arrest record, please contact:

Hawaii Criminal Justice Data Center
Kekuanao’a Building
465 S. King Street Room 102
Honolulu, Hawaii 96813
(808) 587-3279

For any other questions please contact the Records and Identification Division at (808) 723-3258 Monday thru Friday from 7:45 a.m. until 4:00 p.m.

Click here to schedule an appointment for an EVIDENCE REQUEST

Retrieval of Evidence / Found Property / Return of Evidence / Cancel Evidence Appointments

Call 723-3270 to cancel an appointment with EVIDENCE

FREQUENTLY ASKED QUESTIONS

When should I use 911 vs. Online Reporting?

Call 911 when the incident you are reporting is in progress and the on-site presence of a police officer is necessary to address the matter (burglary in progress, incident involving injuries, quieting loud neighbors, etc.)

Additionally, if an officer is already present at the scene, you know the identity of the suspect(s) involved, there are witnesses to the incident present, or a weapon (knife, gun, etc.) is involved, do not report online.

Also, please contact the law enforcement agency where the incident occurred if the incident occurred outside of the island of Oahu.

What happens when I submit an online report request?

When a report request is submitted via the Online Citizen Police Report System portal, an email confirming your submission will be sent to you.  The report is assigned a tracking number and is reviewed by a police officer.  The police officer will contact you via phone.  Once the necessary incident information is obtained, you will be given an HPD police report number by the officer.

The Online Citizen Police Report System is staffed Monday through Friday, excluding holidays.  Please allow up to two (2) business days for the completion of your police report.  To avoid confusion, we ask that you only report once.  If you have reported your incident via the online reporting portal, please do not report elsewhere.

Do I need to give my name in order to make a police report online?

Yes.  Anonymous reporting is not an option with the Online Citizen Police Report System. Your name, email address, and phone number are required to report online.  However, you are not required to register on the site and it is not necessary to download any application. 

Can I access the Online Reporting portal from my phone?

Yes, the system portal can be accessed via the web browser from any computer, tablet, or mobile device with an internet connection.

Can I report a crime that occurred on Oahu when I’m not currently on the island?

Generally, you can report a crime that occurred on Oahu if you are not currently on the island.  However, we encourage you to report any crime that has occurred to the police as soon as possible.  Reporting the crime while on Oahu is ideal in the event police personnel need to meet with you.

Click on the above “Make a Report” tab for additional information.

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Vietnamese

• Chỉ băng qua đường ở góc phố hoặc lối bộ hành. Đi bên tay mắt của lối bộ hành khi qua đường.

• Khi qua đường ở ngã tư có đèn hiệu, nhớ bấm nút đèn hiệu dành cho người đi bộ và chờ đến khi đèn này bật sáng.

• Hãy nhìn phải nhìn trái trước khi qua đường; tiếp tục nhìn trong khi qua đường. Đừng bao giờ chạy, cứ đi bình thường.

• Hãy đi trên lề đường; nếu không có lề đường, hãy đi bên phía trái của đường, đối diện dòng xe.

• Mặc quần áo mầu tươi sáng hoặc mầu lạt khi đi bộ hoặc chạy bộ. Ban đêm nên mang băng phản chiếu ánh sáng.

• Coi chừng các xe đang de (lùi) từ trong ngõ ra vì người lái xe thường không nhìn thấy bạn.

• Lúc chờ xe buýt hãy đứng trên lề đường và đứng cách xa nơi xe buýt ngừng tối thiểu 10 feet (3m30).

Samoan

• Seʻi vaganā o le tulimanu o le ala po ua i ai laina e savavali ai ma kolosi i le isi itūala, ona faʻatoʻa tatau lea ona kolosi le ala. Afai o le a e kolosiina le ala, ia tautuanā e tumau i lou itū taumatau.

• Afai o le a e kolosiina le ala i se magāala o i ai molī e tatau lava ona e oʻomi le faʻamau e ola ai le molī kolosi, ma ia e faʻatali seʻi vaganā ua ola mai le faʻailoga e te savali ai.

• Ia tautuanā e tagaʻi i le agavale taumatau agavale ona e faʻatoʻa kolosi lea ma mataʻala i taimi uma e kolosi ai le ala. Ia mānatuʻa e savali agaʻi i le isi itūala, a e ʻaua le momoʻe.

• Ia e faʻamasani i ala faʻapitoa i autafa o le alatele pe afai e i ai, afai e leai, ia e savali i le itū agavale o le auala e faʻafeagai ma taʻavale e agaʻi mai.

• Ia laei lavalava e malolosi lanu pe lanu vaivai foʻi pe afai e te alu e savali pe momoʻe[koleni]. Ia laei i lavalava e feilafi pe a taia i le molī i le po.

• Ia mataʻala i taʻavale e solomuli mai i lumāfale, o le tele o taimi e le iloa mai oe e le avetaʻavale.

• Ia faʻatali lelei le pasi i autafa o le auala. E tatau ona sefulu futu le mamao e te tu ai mai le mea e taofi ai le pasi.

Korean

• 길을 건너실 때는 반드시 횡단보도를 이용 하시거나 길 모퉁이에서 건너 가십시오. 횡단보도 에서는 우측 통행을 하십시오

• 교통신호등이 있는 곳에서는 잊지 마시고 보행자 횡단신호 단추를 누르시고 횡단신호가 나온 다음 길을 건너 가십시오

• 길을 건너기 전과 건너는 동안 좌측-우측-좌측의 순으로 통행 차량을 살피십시오. 절대로 뛰지 말고 언제나 걸어서 길을 건너 가십시오.

• 길을 걸을 때는 보도를 이용 하시고 보도가 없는 곳에서는 통행 차량을 향하여 길 좌측 끝을 걷도록 하십시오.

• 산책이나 “죠깅”을 하실 때에는 밝고 환한 색의 옷을 입으시고 야간에는 광선반사틀 하는것을 착용 하십시오.

• “드라이브 웨이”에서 후진해 나오는 차를 조심 하십시오. 운전하고 있는 사람이 당신을 보지 못할 수 도 있읍니다

• 버스를 기다리실 때에는 길가 한쪽에서 기다리 시되 언제나 버스가 정차하는 곳으로 부터 최소 10 피-트 떨어진 곳 에서 기다리 십시오.

Japanese

• 道路を横断する時は、交差点で渡るか 又は、横断舗道を利用し、横断中は横 断舗道の、右寄りを歩きます。

• 信号機のある交差点を渡る時は、必ず 歩行者用信号ボタンを押し、進め”の 指示信号になるまで待ちます。

• 横断する前、及び横断中は、必ず左、右、左、と確認し、ずっと注意を払い ます。決して走らず、歩いて渡ります。

• 舗道があれば、舗道を歩きますが、無 ければ道路の左側を、車の往来に向か って歩きます。

• 散歩やジョギングをする時は、できれ ば明るい色や、薄い色の服装にし、夜 間は光を反射する素材の物を着用しま
す。

• バックしながら車道に出て来る車に は、ドライバ・・からあなたが見えにく いので特に、注意します。

• バスを待っている時は、道路のそばに 立ち、常にバスの停留地点から、最低 10フィート(3メートル)は離れて待ちま
す。

Filipino

• Bumallasiwka laeng iti nagsulianan wenno iti naituding a ballasiw a dalan. No bumallasiwka agianka iti kanawan ti pagballasiwan a dalan.

• No bumallasiwka iti nasilawan a nagkurusan ti dalan masapul nga usarem ti butones ti pagsinialan a para kadagiti magmagna ket urayem ti panagsukat ti pagkitaan iti ibaballasiw.

• Masapul a kitaem iti kanigid-kanawankanigid sacbay a bumallasiwka ket itultuloy ti panangkita iti dalan kabayatan ti ibaballasiwmo. Magnaka laeng no bumallasiwka iti kalsada, iti kaanoman saanka nga agtartaray.

• Magnaka iti igid ti kalsada; ngem no awan ti naituding a pagnaan ti igid, magnaka iti kanigid a bangir iti kalsada ket sangoern ti
pagsungadan dagiti umay a lugan.

• Agusarka iti naraniag wenno nasilnag ti kolorna a kawes no magmagna wenno mangwatwatka (jogging). Agusarka iti lupot a makita ti marisna (retro-flective material) iti rabii.

• Siputam dagiti luglugan a rumuar kadagiti pagdalanan nga aggapu iti garahe, ta masansan a ti agmaneno saannaka a makita.

• Agianka iti igid ti kalsada kabayatan panaguraymo iti lugan. Agurayka iti sangapulo a kadapan manipud iti pagsardengan ti bus.

Chinese

• 只在街角或行人穿越道上過馬路,過馬 路時要靠右邊行走

• 通過有信號燈的十字路口時,請務必使 用行人信號按鈕,並且等候通行燈亮 起。

• 通過馬路前一定要看左,看右,再看 左,並且一面通行一面注意。要步行穿 過馬路,切勿奔跑 。

• 如果有人行道,請走人行道。若無人行 道,請走大路左側,面對來車。

• 外出行走或慢跑,請穿鮮豔或淺色的衣 服。夜晚,則穿會反射光線的衣服。

• 注意正在駛出車道的後退車輛,駕駛人 不一定看得見你。

• 等候公共汽車,請站在路邊。要離公共 汽車將停處至少十呎遠。

English

• Cross the street only at the corner or at a crosswalk. While crossing, keep to the right of the crosswalk.

• When crossing at a lighted intersection, be sure to use the pedestrian signal button and wait for the walk indicator.

• Be sure to look left-right-left before crossing and continue to look while crossing. Always walk across the street, never run.

• Walk on the sidewalk if there is one; if there is no sidewalk, walk on the left side of the roadway facing traffic.

• Wear bright or light-colored clothing when out walking or jogging. Wear retro-reflective materials at night.

• Watch for cars backing out of driveways. Drivers don’t always see you.

• Stand on the side of the road while you wait for the bus. Always stand at least 10 feet away from where the bus will stop.