• Skip to primary navigation
  • Skip to main content
  • Skip to primary sidebar
  • Skip to footer

Emergency   911   or Contact   (808) 529-3111  

  • Facebook
  • Instagram
  • YouTube
  • X icon
  • Tik Tok
Honolulu Police Department

Honolulu Police DepartmentKa 'Oihana Māka'i o Honolulu

Honolulu Police Department

Honolulu Police Department Ka 'Oihana Māka'i o Honolulu

  • Organization
  • Info & Resources
  • Community Programs
  • Careers
  • Police Services
  • About Us

CrimeStoppers: Hawaiian Electric Company Scam

October 14, 2022

CrimeStoppers and the Honolulu Police Department would like to inform the public about a Hawaiian Electric Company scam that is occurring.

There have been reports of residents receiving a call from someone purporting to be a Hawaiian Electric Company employee. The person is stating that the customer is delinquent on their electric bill and if immediate payment is not made, their electricity will be shut off. In two cases the customers were instructed to make payment via bitcoin.

Hawaiian Electric will never call a customer to ask for payment over the phone or threaten to immediately shut off service. If you receive a threatening call from a utility company, ‘Just hang up!’ and dial the customer service number listed on your actual bill or on the company website. Do not call the number on your caller ID because it will lead you right back to the scammer.

Local utilities offer the following tips to avoid phone and email scams:

  • If someone calls from a utility demanding immediate payment over the phone, via money transfer, prepaid debit cards, or by Bitcoin, it’s a scam.
  • If the caller asks to meet the customer in person to pick up a payment, it’s a scam.
  • If you receive an email from your utility urging you to click on an embedded link or attachment to resolve a utility issue or pay a bill, think before you click. It’s likely a scam.
  • If a utility worker shows up at your home or place of business, ensure that person is wearing official attire with a logo, driving a properly labeled vehicle and carrying company identification. When in doubt, call the utility’s customer service center.

Anyone with information about this incident is asked to call CrimeStoppers at (808) 955-8300. The public may now send anonymous web tips to www.honolulucrimestoppers.org or via the P3 Tips app.

Primary Sidebar

  • Info & Resources
    • Annual Report
    • Arrest Logs
    • Cold Cases
    • Covered Offender Registry (Sex Offender)
    • Current Calls for Police Service
    • Cyber Crimes
    • Deadly Weapons/Knives
    • Did You Know
    • Disciplinary Report
    • Domestic Violence/TRO
    • Firearms
    • Highlights
    • HPD Alerts page
    • HPD Data Dashboard
    • Identity Theft
    • Informational Brochures
    • LGBTQ+ Liaison
    • Motor Vehicle Safety
    • News
    • Pathways Internship Program
      • Structure
      • Application Process
      • FAQ
      • Brochure
    • Pedestrian and Bicycle Safety
    • Policies
    • Strategic Plan
    • Stolen Bicycle Database
    • Traffic Information Page
    • Visitor Information
    • Wanted Persons
    • FAQ
  • Facebook
  • Instagram
  • YouTube
  • X icon
  • Tik Tok

Footer

The Honolulu Police Department (Official Site)

An Equal Opportunity Employer
Honolulu Police Department 801 South Beretania Street Honolulu, HI 96813
City and County of Honolulu
Emergency 911 or Contact (808)529-3111
Disclaimer

Contact Us

Sitemap

  • Organization
  • Info & Resources
  • Community Programs
  • Careers
  • Police Services
  • About Us

Additional Links

  • Employment Opportunities
  • Youth Programs
  • Honolulu Police Commission
  • Real Time Traffic Updates
  • City & County of Honolulu
  • COVID-19 Information
  • Facebook
  • Instagram
  • YouTube
  • X icon
  • Tik Tok

Copyright © 2025 The Honolulu Police Department. All rights reserved. 
Return to top