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CALLS TO 911 (UPDATE)


***UPDATE***
All service has been re-routed and restored as of 1 p.m. Please resume normal calls to 911 for emergency services. Hawaiian Telcom has informed us that the cause is still under investigation. The Honolulu Police Department would like to thank the public for their support and understanding.

This morning Hawaiian Telcom notified the Honolulu Police Department (HPD) of a suspected break in its fiber network that may cause service disruptions to its customers in the Mililani Mauka and Royal Kunia areas. Hawaiian Telcom is investigating and an update will be provided as soon as possible. The 911 system is not affected; however, residents may experience difficulty in placing calls, including those made to 911. The HPD is asking the public, island-wide, to please limit calls made to 911 to emergencies only.

Callers in the Mililani Mauka area who are in need of emergency services are advised to call 778-4290.

Callers in the Royal Kunia area who are in need of emergency services are advised to call 492-3276.

An update will be provided when the technical issues have been resolved.