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Ask HPD: Information Needed When Calling 911


Question: What type of information should I be prepared to give when calling 911?

Answer: When calling 911, it's important to stay calm, listen to the call taker, and provide the information he/she is asking for. Briefly describe the emergency and explain what's happening. Who's involved? Are there any weapons? Is anyone hurt? Be sure to provide your location so first responders can find you. Stay on the line until the dispatcher says it's ok to hang up or until first responders arrive on scene.

Have a question? Email us: askhpd@honolulu.gov

Ask HPD will also air on KHON2 News morning show, Wake Up 2Day.