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Ask HPD: Towing a vehicle illegally parked

Q: What is the protocol to tow a car that is illegally parked?

A. If the vehicle is in violation, such as blocking driveways, fire hydrants or parking in a tow-away zone, call 911. An officer will be sent to analyze the situation. If the vehicle is in violation, the officer will inform dispatchers and cite the vehicle. If the vehicle is parked in such a manner as to fit the criteria for towing then the city contracted tow company will be notified. Not all vehicles parked illegally are towed.

Q: Whom do I call if I think my car has been towed?

A: Call 911 and ask if your car is listed on the tow log. If not, your car may have been stolen, in which case, meet with an officer and make a police report.

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Ask HPD will also air on KHON2 News morning show, Wake Up 2Day.