Special Duty Program



Special Duty Section:


HPD officers on special duty assignments are primarily hired to maintain order, provide security, facilitate traffic flow, and take action against violations of the law.


If you would like to hire an officer for a special duty assignment, please place your order with the Special Duty Section at least ten (10) working days prior to your event. You must follow up with the Special Duty Section during normal business hours to find out if your request was filled.


-Disclaimer- Your ability to hire off-duty police officers is at the sole discretion of the Honolulu Police Department. We also reserve the right to decline job requests that may be deemed inappropriate for police officers.


Contact Information:


The Honolulu Police Department
Major Events Division – Special Duty Section
801 South Beretania Street
Honolulu, Hawaii 96813


Online Email Form - for general questions only not for special duty requests
Telephone: (808)723-3575
Fax Number: (808)768-1699


Hours: 8:00 a.m. to 3:00 p.m.
Monday – Friday (Except State and Federal Holidays)


Emergency Special Duty Request:


An emergency job is an event which poses potential danger to the public (i.e. water main break, downed power line, etc.).


Please call: (800)916-1383 for emergency jobs only.

Types of Off-Duty Services


Security


Providing security and maintaining order at various events and businesses.


Traffic Control


Directing and facilitating traffic flow at various events and construction sites.


Escorts

  1. Escorting the transportation of heavy or oversized equipment where a City or State permit is required.
  2. Funeral Escorts are limited to six (6) vehicles.

Prohibitions


Special duty assignments will not be performed:

  1. On behalf of an employer or union involved in a labor dispute or other dispute of a civil or criminal nature;
  2. At any union gathering;
  3. To provide body guard services;
  4. Where performance implies participation in partisan politics;
  5. At establishments where the primary business is the sale or consumption of alcoholic beverages;
  6. At any other assignment conflicting with established Honolulu Police Department policies.


Large Events, Concerts, and Permits


Large Events


Large events are defined as events that require ten (10) or more officers in a single day. At the discretion of the MED Commander, the requestor may be required to hire an administrative special duty sergeant in addition to any supervisory personnel requested to oversee the event. This is to ensure the proper coordination of the special duty assignments at the event.


Concerts


The Honolulu Police Department reserves the right to increase the number of officers needed for such an event based on the size, nature, and venue of the event.


Permits


Requestors / vendors are responsible for obtaining any permits or other forms of approval required by law for holding events or jobs. Special duty officers will be required to enforce these requirements and to close down any unauthorized or illegal jobs and events in conjunction with on duty police supervisors.



 

Special Duty Hourly Compensation Rate Schedule


Payable directly to the officer

 

Regular Rate

Premium Rate

Police Officer

$36.00

$40.00

Solo Motorcycle Officer

$39.00

$43.00

Police Sergeant

$40.00

$44.00

Solo Motorcycle Sergeant

$43.00

$47.00

Police Lieutenant

$42.00

$46.00

Police Captain

$44.00

$48.00

Police Major

$47.00

$51.00


Payments are made directly to the officer by the requestor; the requestor is also responsible for any tax liabilities.

PREMIUM RATES ARE THE VENDORS’ OPTION TO USE TO ENCOURAGE STAFFING UNLESS THE REQUEST IS SUBMITTED/FINALIZED LESS THAN 48 HOURS PRIOR TO THE START OF THE JOB. INDEPENDENTLY, FOR LARGE EVENTS INVOLVING 10 OR MORE OFFICERS OR >900 ATTENDEES, REQUESTS MUST BE SUBMITTED/FINALIZED AT LEAST 2 WEEKS IN ADVANCE OF THE EVENT. IF THE RESPECTIVE SUBMISSION DEADLINES ARE NOT MET, THE PREMIUM RATES WILL BE MANDATORY TO SUBMIT THE ORDER.

The Special Duty Section will not provide requestors with the social security numbers and home address of officers.


Additional Charges


Subsidized Vehicle: Payable directly to officer

$10.00

Solo Motorcycle: Payable directly to the C & C of Honolulu

       

$10.00

Bicycle: Payable directly to the C & C of Honolulu. Travel time surcharge paid directly to officer

$10.00

Administrative Fee: 1st officer hired

$14.00

Administrative Fee: For each additional officer per job assignment

$2.00


Private/Subsidized Vehicle Mileage-A mileage charge of $0.55 per mile is applied for escort services or when driving between multiple sites exceeds 20 miles. The mileage rate is subject to change without any notice.

Worker’s Compensation Insurance


HPD normally collects a Worker's Compensation fee of $5.00 per job. This fee is subject to change without prior notice. All fees are non refundable.

W-9 Form (Request for Taxpayer Identification Number and Certification)


It is the responsibility of the requestor/vendor to have the officer complete a W-9 form on site.


This form may be downloaded from the IRS web-site:


http://www.irs.gov/pub/irs-pdf/fw9.pdf


 

How to Order Special Duty


To place an order for a special duty officer, you must first have an account with us. To establish an account you must submit a special duty application and pre-pay any service fees connected with the request in person.


New requests


The Request for Off Duty / Special Duty Officer(s) form may be downloaded from this web site. The form may be faxed to you upon request or obtained from our office.


Failure to complete all applicable information on the form may result in processing delays.


Subsequent requests


Once your account has been established, you may fax any subsequent special duty requests and be invoiced for the service fees.


Amending requests


Any amendments to the initial job request must be submitted in writing on the SPECIAL DUTY CHANGES/CANCELLATIONS FORM and faxed or hand carried to the Special Duty Section. To ensure the safety and security of both the public and our officers, each job request is reviewed for sufficient staffing, and we may make recommendations. We reserve the right to decline requests if the requestor does not agree to hire the appropriate staffing for the request.


Late Submissions


There are limitations to when a job can be received in order to put it into the system. Job requests may be denied if they are submitted too late. Please contact our staff for more information.


Cancellation


Please see the Cancellation Policy page for informaton on how to cancell a request during business hours or after hours and weekends.


Requesting bicycle officers


Bicycle officers can be requested for special duty assignments. There will be a travel time surcharge (travel time from the station, to the job site, and return to the station). There is also an equipment fee of $10.00 per bicycle.


Supervisory requirements


Requests must include the hiring of supervisors as follows:

  • For every four (4) officers requested – 1 sergeant is required
  • For every three (3) sergeants requested – 1 lieutenant is required

Supervisory staffing requirements will be reviewed and may be adjusted by the Major Events Division (MED) Commander or designee.


See Special Events, Concerts and Permits for additional information.


Falsifying requests


Filing false information on a special duty request form may result in the request being declined. Future requests from the requestor may be declined as well.


Additional Information


Events requiring police officers are either City sponsored, City co-sponsored or not sponsored by the City. City sponsored events receive all police staffing from on-duty resources and no special duty order is necessary. City co-sponsored events receive 50% of the required police staffing from on-duty resources and 50% must be hired via the Special Duty Section. Events not sponsored by the City require that all officers be hired via the Special Duty Section. Sponsorship determinations are made outside the police department by the Mayor’s Office. Please contact the Mayor’s Office for more information.

Job Cancellation Policy


All job cancellations must be made directly with the special duty section twenty-four (24) hours in advance of the job’s start time.  Phone cancellations will not be honored.  Cancellations must be received in writing via fax or email.  The cancellation notification time will be recorded as the time when the written notification is received.  In the event a job is cancelled with less than 24 hours notice, a minimum fee equivalent to two (2) hours, per officer, will be assessed to the requestor, along with Administrative fees and Worker Comp fees.


Please follow these procedures:

  • During normal business hours Monday through Friday, (except holidays) from 8:00 a.m. until 3:00 p.m., vendors/requestors must call the special duty section at (808)723-3575 to notify the clerks of your cancellation and a cancellation form must be faxed to (808)768-1699 or emailed to specialduty@honolulu.gov.


  • During non-business hours vendors/requestors must call the after hours phone at 1-800-916-1383 and fax a cancellation form to (808)768-1699 (or email specialduty@honolulu.gov).


  • If your call is not answered, please leave your full name, company name, job number, location, date and time of the event, a callback phone number and state that the job is being cancelled.

Requestor / Vendor Complaints


For complaints regarding the performance of special duty officers during a job that is in progress, inform the ranking officer assigned to the job of your concerns. If no ranking officers are assigned to the job, you may call 911 and ask for a sector sergeant to respond. The sector sergeant is responsible for addressing any concerns with the performance of special duty officers.


If concerns arise after your event, you can call the Special Duty Section from Monday through Friday (excluding holidays) from 8:00 a.m. to 3:00 p.m. Telephone: (808)723-3575


 


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