Job Cancellation Policy

Effective January 1, 2010, The Honolulu Police Department’s Special Duty Section job cancellation policy will change.

All job cancellations must be made directly with the special duty section twenty-four  (24) hours in advance of the job’s start time.  In the event a job is cancelled with less than 24 hours notice, a minimum of two (2) hours, per officer, will be assessed to the requestor, along with Administrative fees, and Worker Comp fees.  If the job was for an escort and the officer has left their residence, mileage fees will apply.

Please follow these procedures:

• During normal business hours Monday through Friday, (except holidays and furlough days) from 8:00 a.m. until 3:00 p.m., vendors/requestors must call the special duty section at 529-3610 to notify the clerks of your cancellation and a cancellation form must be faxed to 768-1699.

• During non-business hours vendors/requestors must call the after hours phone at 1-800-916-1383 and fax a cancellation form to 768-1699.

• If your call is not answered, please leave your full name, company name, job number, location, date and time of the event, a callback phone number and state that the job is being cancelled. Job cancellation forms must still be faxed to 768-1699.