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Complaints against police officers
Complaints against police officers are investigated by the Honolulu Police Commission, Internal Affairs, or Personnel Division depending upon the circumstances.
| POLICE COMMISSION | INTERNAL AFFAIRS | PERSONNEL MATTERS |
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If you have any questions about filing a complaint or any questions regarding disciplinary procedures you may contact the Internal Affairs division.
Police Commission
If a complaint involves an officer
- while on-duty, and
- is within sixty days of the date of the incident, and
- involves conduct
Honolulu Police Commission
1060 Richards Street, Suite 170
Honolulu, Hawaii
Telephone 808-547-7580.
They will require a notarized statement so be prepared to present proper identification (state ID, driver's license, passport, etc.). Contact the Honolulu Police Commission for more information.
Internal Affairs
If a complaint involves any of the following, contact Internal Affairs:
- off-duty conduct
- on-duty conduct and is past sixty days from the incident
- is criminal in nature
- involves civilian employees of the department
Honolulu Police Department
Attention: Internal Affairs
801 South Beretania Street
Honolulu, Hawaii 96813
Telephone: 808-529-3286
A notarized statement is required as part of the police union's collective bargaining agreement.
You may mail a notarized statement to the above address or you may appear in person an a statement will be taken for you by an Internal Affairs detective and notarized at that time. Be sure to bring a proper identification card (state ID, driver's license, passport, etc.).
If the complaint is criminal in nature, you may call 911 and have a police officer sent to your location. The officer will initiate the complaint for you and forward it to the Criminal Investigation Section of the Internal Affairs. You may come to Internal Affairs and a complaint will be initiated for you by an Internal Affairs detective.
Personnel Matters
If the complaint concerns individual or family matters that do not involve criminal law violations or HPD's Standards of Conduct (e.g., the payment of debts, personal disputes) you should contact the Human Resources Division of the Honolulu Police Department at 808-529-3336.
