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- Calling 911 from a Cellphone
- Emergency Response Section
- Division Tour
- PRD Video
- 911 Community Survey
Calling 9-1-1
Remember these questions:
Where, What, Who, When, Why, and How?
These are all familiar questions that we have been asked throughout our lives. When calling the police for assistance or for providing information, these are the same questions the dispatcher will ask you.
WHERE? |
Where are you? Where is the scene? |
WHAT? |
What happened? |
WHO? |
Who's involved? Is anyone hurt? |
WHEN? |
When did it happen? Is it going on right now? |
WHY? |
Follow-up questions |
HOW? |
How do you know? |
PEOPLE
- How many people involved?
- Who is involved?
- What do they look like?
- What are they wearing?
- What are they carrying?
WEAPON
Any object can be a weapon if it is used in a threatening manner, or causes death or serious bodily injury.
- Name the specific weapon?
- Who has the weapon?
- Where is the weapon?
DIRECTION OF FLIGHT
Which way did they go?
- Point of reference.
- Directional guide.
Do stay on the line. Your call will be answered as soon as possible.
Do have the information available. Write it down if necessary.
Do let the dispatcher ask the questions. The dispatcher will determine how to best help you.
Do stay on the line as long as needed. The dispatcher may need to update information.
Don't hesitate to call 911!
